I keep hearing bad stuff about proton, but I don’t really get most of it. Could someone please explain all of the controversy to me. Lastly, what are the best alternatives to all of their services?

  • Zerush ( Zerush@lemmy.ml ) 
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    2 days ago

    Murena (Mail, Cloud, Workspace, Vault, Galery, Office suite, Tasks, Calendar, Notes, Phones (FairPhone), e/OS, e/Os for kids), OpenSource, encrypted, made in the EU (France)

  • nkk ( nkk@programming.dev ) 
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    Mail - Tuta Mail

    VPN - IVPN or AirVPN (Never been independently audited but cheaper and has port forwarding)

    Drive - Selfhost Nextcloud or Tuta Drive

    Calendar - Selfhost Nextcloud or Tuta Calendar

    Docs/Sheets - Selfhost Nextcloud or LibreOffice (offline)

    Pass - Bitwarden or KeePassXC (offline)

    Authenticator - 2FA or Aegis (both are offline but that’s a good thing with 2FA)

    Meet - Jitsi

    Lumo - Local AI or Kagi Assistant (paid, comes with privacy-focused search engine) or Duck.ai (free)

  • For me it’s their ransomware-like business model of: attracting new users with free accounts, incentivizing them to migrate their Gmail inbox to Proton (Easy Switch), encrypting the content (“for security”), and then letting them find out that a paid feature (Bridge) is necessary to integrate the mailbox into a third-party client like Thunderbird (as a decryption layer in between); well, unless you want to manually export the mailbox using their Mail Export Tool. I’m not opposed to paying for a service (I also donate to Disroot), but I dropped them like a hot brick when I found out: thankfully not the hard way (I tested integration before migration).

  • cerement ( cerement@slrpnk.net ) 
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    2 days ago

    Andy Yen

    Known for: Proton founder (ProtonMail, Proton VPN, etc)

    Proton claims to be politically neutral, but in early 2025 Andy praised the Republican party on X, and Proton issued an “official response” on Mastodon and Reddit (later deleted as “not actually official”) re-enforcing that Proton and/or Andy threw their hat in with Trump and the Republican party.

    —Weird Little Guys

    Current best alternative if you want to stay in the cloud: Tuta

  • Ohh ( Ohh@lemmy.ml ) 
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    2 days ago

    Yes. There is controversy about the CEO. But mostly for me: is security theater. And in don’t trust them. Email will never work as a secure communication layer. Stop pretending it will. There a reasons which is tied to the protocol level, that make pgp non sufficient. There are also the pgp technology it self (no forward secrecy, no deniability, key management etc). Then there is the obvious fact about an email from proton to gmail, and 99% of other email providers, simply not being secure/encrypted. So you buy a privacy tool, which neglects to tell you: we actually don’t provide privacy at all - unless you treat proton emails as proton chat - strictly proton to proton… at which point youd be better of with e g signal.

    If you insist: mailfence.org allows you to upload and control you own pgp keys. That’s interoprational with proton. Simarly priced i think, also Schweiz, and a bit more honest and strict imap (no bridge). But honestly… stop treating email as secure.

  • Pirate2377 ( pirate2377@lemmy.zip ) 
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    From what I understand, Proton’s CEO has polarizing opinions to put it lightly. There’s other controversies than that, but that seems to be the main point of contention now in days.

    As for alternatives, you have 3. Tutanota, Mailbox.org, or using mainstream options and manually using OpenGPG encryption yourself.

    • Yeah, you can also host your own mail server or VPS and FDE (full disk encryption) the whole thing, which i have for some stuff, but generally it’s not great because cloud hosting service ip blocks are usually marked very low reputation by general mail providers, so your legitimate emails are very likely to go to spam even if you have spf, dkim, and the like all set up.

      Important to note, just like proton mail or competitors though, full disk encryption prevents anyone from getting into your mail, but it does not shield messages you send. For that you need something like openpgp to encrypt actual email content, like you said.

  • This is my personal opinion and only that, my opinion. If your options are proton or Google, proton. If you have the ability, technical ability (in some cases), and mental bandwidth to diversify those services, that’s even better. And if you want to securely and properly self host your own options that match your specific threat level, that’s the best.

    I personally use paid proton for my email. I occasionally use the free VPN, and I have several things in their drive as a backup to my backup of my backup. I personally would not put all my eggs in the proton basket because I did that in the past with Google and if we’re ignoring the privacy portion, they have discontinued so many things over the years that I learned not to put ALL my faith in ONE company.

    Edit to add, I also didn’t even touch the CEO thing but I see several others have. If we account for that, I’d still say it’s significantly better than Google.

      • bedwyr ( bedwyr@piefed.ca ) 
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        1 day ago

        There are internet blacklists, several dozen, purportedly for scammers, and Israel is dropping their critics on them, and proton takes it at face value, with no appeal option.

        Plus the US gave them lists of accounts to deleted and they did. They are bitches.